An office worker had been having increasing difficulties with back pain over the past few years despite receiving medical treatment for the problem. In particular the employee found that as a tall man, sitting at work was aggravating his back pain. CA Ergonomics quickly organised an appointment to provide an Ergonomic Workstation Assessment. We identified a number of ways to resolve the difficulties as well as to improve other aspects of the work, such as driving to meetings and working from home. The individual and manager were both very pleased to receive such a prompt and efficient service.